1. Horizontal Iconographs
  2.    
  3. Social Media Options Added to Widgets
  4.    
  5. Brand New Social Media Widgets
  6.    
  7. Export Dragon Data to Excel

 

 

1. HORIZONTAL ICONOGRAPHS

Iconographs allow you to use ANY image to represent a score and we've added the option to have the "filling in" gradient move left to right:

 

 

For extra flash and sizzle, use your client's logos and product images as the actual graph:

 

 

 

Making these iconographs couldn't be easier - just use any widget with a scoring graph (such as YOUR SCORE or SCORE COMPARISON), enter the web address where your image is uploaded  and (if desired), select "Fill horizontally":

 

 

 

2. SOCIAL MEDIA OPTIONS ADDED TO WIDGETS
Social Media Monitoring is turning into the biggest SASSIE monster since Dragon itself, so we've put them together for the biggest team up since King Kong joined forces with Godzilla!
 
We've added Social Media options to nearly all of the Dragon's widgets. For the first time, you can use any survey comparing widget to plot social media vs mystery shopping performance. It's the ultimate in cross-discplinary Business Intelligence!
 
 
Are good Social Media numbers a strong predictor of Mystery Shopping performance?
Use the Magic Quadrant widget to compare Social Ratings to Overall Score.
 
 
Which questions relate closely to Social Media feedback?
Use the Question Correlation widget to find out!
At a glance, show how each business unit is performing on Mystery Shopping and Social Media Ratings
3. BRAND NEW SOCIAL MEDIA WIDGETS

Nothing puts Social Media in the spotlight more than our brand new Social Media Dragon widgets!

 

Social Media Word Cloud: Your clients can view the most frequently used words in their social media feedback ... but never forget that SASSIE's Word Clouds are more than pretty fluff. Clicking on any word immediately displays all of the reviews that contain that word, making Word Clouds a truly interactive tool.

 
Click any word to view the occurences of that word in context
 
Social Media Rating Distribution:  Averages never tell the whole story - this widget shows where the social media ratings fell across the various star ratings.
 
Mostly 5 star reviews, but also a sizable number of 1 star reviews
 
Social Media Rating By Source: As Kojak would ask "Who loves ya, baby?"  This widget shows which social media platforms love you ... and which ones don't!
 
Doing fairly well with Google, but those picky Yelpers are less enthused
 
 
 

 

4. EXPORT TO EXCEL
 

One of the most surprisingly common requests we've received was the ability to export Dragon data to an Excel-compatible format. We've added that feature in the Dragon toolbar:

 

 

This will create a file that can be imported into Excel: