Question Types
Scores can be assigned to Yes - No questions to collect responses and calculate shop score. Responses are recorded via selection of radio buttons or chec...
Fri, 27 Mar, 2020 at 11:25 AM
The Yes No N/A question is the same as the Yes - No question but also has a third N/A option. To use the Yes - No - N/A question , select Y...
Mon, 6 Apr, 2020 at 11:48 AM
A Checkbox question is used to allow the shopper to select an option or response An unchecked response is equivalent to a "No" response while a...
Wed, 23 Jun, 2021 at 1:45 PM
A Multi-Checkbox Question is used when there can be more than one option for selection. An unchecked response is equivalent to a "No" response...
Tue, 30 Mar, 2021 at 5:09 PM
A Radio Button question provides multiple responses that can be selected via radio buttons. Only one option can be selected at a time. T...
Fri, 27 Mar, 2020 at 11:28 AM
A Pull Down Menu question allows a response to be selected from a drop down. Only one response can be selected at a time. To add a Pull Dow...
Fri, 27 Mar, 2020 at 11:28 AM
A Scored Number Question can be used to collect a numeric response between a minimum and maximum number. The upper limit set in the question settings...
Fri, 27 Mar, 2020 at 11:29 AM
A Number Question can be used to collect a numeric response between a minimum and maximum number. Number Questions and Scored Number Questions work si...
Fri, 27 Mar, 2020 at 11:29 AM
Currency Questions can be used to collect monetary data. They do not contribute to the overall score of the shop but can be added to Expenses.
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Fri, 27 Mar, 2020 at 11:29 AM
Select the answer requirements for the question. There are three options for requirements with questions: Answer not required - the shopper may subm...
Wed, 23 Jun, 2021 at 1:36 PM
To include the question in the overall score check the Include in Total Score check box. To have the question used as a bonus question select...
Fri, 27 Mar, 2020 at 11:34 AM
A page break may be added to a survey by adding a Page Break type question. This breaks the survey and places navigation tools and page numbers at the bott...
Fri, 27 Mar, 2020 at 11:37 AM
There are two options for adding remarks to a survey - Red Remarks and Black Remarks. These can be used to convey information to the shopper, the client o...
Fri, 27 Mar, 2020 at 12:26 PM
There are three different size headers that can be added to surveys - Big Header, Medium Header, Small Header. To add a header to a survey...
Wed, 23 Jun, 2021 at 1:53 PM
Time Length Questions can be added to shops and used to measure things such as length of time in line. Time Length questions do not contribute to shop s...
Fri, 27 Mar, 2020 at 12:25 PM
Time of Day questions can be used to determine when events occur. The results from Time of Day Questions do not contribute to the shop score. Se...
Fri, 27 Mar, 2020 at 12:25 PM
Date questions can be used to input important dates. The response can be used as the Official Shop Date. Select Date from the Question Format dr...
Fri, 27 Mar, 2020 at 11:37 AM
Text Questions can be used for short text responses to questions. Minimum and maximum field length can be set. To add a Text Question to a form: ...
Fri, 27 Mar, 2020 at 11:38 AM
Narrative Questions can be used to allow shoppers to add longer more detailed responses to a question. To add a Narrative Question to a form: ...
Fri, 27 Mar, 2020 at 12:24 PM
Picture Upload questions allow shoppers to upload pictures and can be used to collect pictures of receipts or products. Phono DNA can be enabled to valida...
Fri, 27 Mar, 2020 at 11:38 AM
Audio Upload Questions can be used to collect audio files relating to a shop. To add an Audio Upload Question: Select Audio from the Question F...
Fri, 27 Mar, 2020 at 12:27 PM
It is possible to mark any answer option, regardless of the answer text, as N/A so that selection of that option causes the question's points to be rem...
Wed, 23 Jun, 2021 at 11:52 AM