In Sassie, each job has a "status". A job can have only one status at a time, which is changed as the job goes through the typical life cycle of a job.
Created | Shop exists but is not assigned | This status is not commonly used |
New | Shop has been assigned but not touched by shopper | |
Incomplete | Shop is still available to the shopper to complete; required responses may be missing, or the shopper may have not clicked "submit". | |
Completed | Shop has been completely filled out by shopper and submitted to the MSP. All required responses are present. | |
Collaboration Shop | Typically, this status appears when a shop has been imported from the Secondary MSP in a collaboration project. | Less commonly, this status could be manually set on a job that is unrelated to a collaboration project |
Excluded | Shop is not available to the client in reporting, but may be still available for shopper payment | |
Hold A | This status is typically used when you do not want the shopper or the client to view the shop, such as when further reviewing is needed. | |
Hold B | This status is typically used when you do not want the shopper or the client to view the shop, such as when further reviewing is needed. | |
Reviewed | Typically used when the reviewer has finished reviewing but does not want the shop to be available in reporting yet. | |
Finalized | This is commonly the status a shop must be in in order to be available to the client in reporting. | |
Emailed | May be available to client in reporting. Shop has been emailed through the Client Shop view or Email Link Distribution report. | |
Client Finalized | This is another status that can be designated as the stage where a shop becomes available to the client in reporting. | |
Locked | This is the last, or highest status value. Responses in this shop cannot be changed in the Review view while a shop remains in this status. | Please refer to Locking Shops for more information. |
To determine the status at which shops become available to clients in reporting, set "Distribution Level" in Survey settings to the desired status.