The Reviewer Comment Administration page allows reviewers to build a library of commonly used comments. Once created, these comments show up automatically in the Admin Shop Review page in the Reviewer Controls section and can be added into the shopper comments field by simply selecting them from the pull down menu.
Note: Comments of any length can be emailed to the shopper, but only the first 255 characters of your comments will be stored in the shopper's log.
Add Comment
To create a new comment, click Add Comment. This brings up the page for individual comment administration. Enter the text of your comment in the field provided and click Add New.
Your new comment is added to the list of created comments. Then you have two options:
- Return to List - click return to list to go back to the list of your created comments.
- Delete Comment - click delete comment to remove the comment from the list of your created comments
Edit Comment
To modify an existing comment, click Edit next to the corresponding comment. This brings up the same individual comment administration page as when you add a comment. You can make changes to the text of the comment and then click Save Changes.
Your changes to the comment are saved and the modified comment is back in the list of created comments.
- Return to List - click return to list to go back to the list of your created comments.
- Delete Comment - click delete comment to remove the comment from the list of your created comments.
The following is an example of how a list of created comments will display in the Reviewer Comment Administration page.
Use of Comments
From the Main Admin page select your client survey and under Review Shops select Review Shops and click GO. The already created predefined reviewer comments appear in the Admin Shop Review Page, in the same order, at the
bottom in the Reviewer Controls section. Any of these comments can be added into the Comments to Shopper field by selecting them from the pull down menu that says "--Choose form predefined comments and/or enter other comments below--".
The following is an example of how to use the already created comments in the Admin Shop Review page.
