In Collaboration, the Primary MSP may sometimes need to send an already-imported shop back to the Secondary to have additional edits made.  

Here is what the process would look like:


1. Primary side

  1. Open the Admin Review View of the shop you want to reimport
  2. Set the shop status to one below distribution
  3. Make sure to use the Update Survey button at the bottom to confirm the change
  4. Open the shop again and use the Return Shop button at the bottom of the page


Any updates that have already been saved to the shop will be transferred to the Secondary.

2. Secondary side

  1. Shop that was returned will be set into the Collaboration Shop status
  2. Make the needed changes to the shop and save them
  3. Make sure to set the shop status to the export status defined in the collaboration project settings (usually Finalized, but check with your Primary to be sure if needed)

3. Primary side

  1. Import the shop by using the Import button on the Collaboration Admin page



The status of the reimported shop will be set to the 'Collaboration Shop' status. Your original copy of the shop will be overwritten with the Secondary's new version.


If needed, you can refresh your memory of collaboration from the Primary, and the Secondary side in a different part of our knowledge base!