The Shopper Search page allows you to find a shopper based on their name, or their e-mail address.
Get started on the main Admin Page.
There is no need to pre-select the client and the survey, but you can do so if you wish! Simply use the Scheduler button on the top right, or use a Quickjump and look up Shopper Search.
Enter the shoppers last name, or a combination of the first few letters of their first, and last name. The other option is to use the shopper's e-mail address.
After you hit the Search button, a list of shoppers matching your criteria will be listed on the right side of the screen. The system will also let you know how many shoppers match the data.
Make sure to select the shopper you are interested in before you use the action buttons!
The Log and Profile buttons will open the Shopper's log or their Profile, while the Login As Shopper will log you in as them.
The Duplicate Search button opens a new page, allowing you to detect fraudulent shoppers.
Using the Citations button will allow you to add a shopper citation, while the Disqualifications button will open the shopper disqualification page, on which you will be able to either search for disqualifications, or simply add one.