This is probably because the Chameleon Shop View has been enabled for the survey, but there haven't been any widgets added yet to the display in Chameleon Shop View Configuration (accessed from the drop-down under form settings column on the Client and Form Settings page.) The quickest way to add a bunch of widgets is to select one of the "Presets" in the configurator, and save the changes. (Click the arrows on the black bar at the top of the page to access the controls.).

Also, if you don't want the Chameleon Shop View on, it can be turned off from that same screen where you would add the widgets. Just click "Turn Off Chameleon" at the top of that page.